Align.ly Beacon has a field on Campaign Member called Align.ly Response Time Due In Minutes that, every 5 minutes, calculates the number of business minutes until the Response Time SLA is
due (positive value), and then, when overdue, calculates the number of business minutes the Response Time SLA is overdue (negative value).
The Overdue By Calculation Window (mins) is the maximium number of minutes that Align.ly Beacon will track the Response Time SLA being overdue by. For example, if you set this to "300", Align.ly Beacon
will update the Align.ly Response Time Due In Minutes field every 5 minutes until it is 300 minutes overdue (field value wil be "-300") and then it will stop updating the field.